Automated Product Availability Management

To ensure your customers can enjoy their subscriptions without any interruptions, Bottomless employs an automated system to manage product unavailability.

When a product becomes unavailable in your store, Bottomless automatically takes the following steps:

• Widget: Deactivates the product's widget to make it unavailable to new subscribers

• Rotations: Removes the product from rotations

• Customer Queues: Removes the product from customer queues

• Subscription products: Assigns a replacement product for customers who are subscribed to the unavailable product

The replacement process occurs once a day, in the late afternoon. This ensures that any products that go out of stock during the day will no longer be sent to customers going forward.

Bottomless picks a replacement product by looking for an available item that is most similar to the product being replaced. It factors in prices and any relevant attributes.

For example, coffee replacements are selected based on roast levels, countries of origin, tasting notes, and processing methods.

When a replacement occurs, customers will automatically receive a notification informing them about their new subscription product.