Customer Experience Overview
Explore the customer journey: sign-up experience, customer portal, and more
Exploring the Signup Experience
Bottomless integrates with your Shopify store for a seamless signup experience. This guide walks you through the customer journey during the signup pr...
Customer Portal Preview
Customers who sign up for a subscription will have access to the customer portal hosted by your store website. They can log in directly from your stor...
Product Page: Update Subscription Product
Customers will find their subscription product details on the portal's Subscription page. When you click " Update ," you'll be directed to the Subs...
Creating an Additional Subscription
Occasionally, customers may wish to order multiple products at different intervals. The customer portal has an Account page listing all subscription...
Order Tracking Process
We use an automated order tracking and replacement process designed to provide your customers with peace of mind and exceptional service. It keeps the...