Managing Subscribers
Support customers and make subscription changes through the subscription management portal
Accessing the Customer Portal
You can use magic links to access your customers' subscription portal. Just follow these steps to generate these links: From your Shopify admin portal...
Orders Management
The vendor portal lets you manage your customers' orders. Follow the steps below to get started: To access the vendor portal, navigate to your Bottoml...
Modifying Customers’ Subscription Type and Frequencies
Customers can choose between a usage-based subscription and a fixed-frequency subscription. Through your vendor portal, you can help them manage and a...
Updating Customers’ Shipping and Billing Details
The Users page within the vendor portal is a great tool for helping customers update their shipping addresses and billing information. Here's how you ...
Canceling, Pausing, and Reactivating Subscription
You can help customers cancel, pause, or reactivate their subscriptions from the vendor portal's Users page. You'll find the relevant options under th...